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Providing customers have followed and demonstrate proof of all treatment and maintenance recommendations our carvings are warranted one year from completion date. Within the effective time parameters, we will repair carving one time at no charge
Customers exercising their effective warranty must bring and pick up their carving at our shop location or cover mileage expense for pick-up/delivery, shipping and handling costs. We are not responsible for carvings which remain in our posession after 30 days of advising customer warranty repairs are completed.
Warranty excludes on-site and permanently positioned exterior carvings, consignment carvings, and third party sales (ie. events, auctions, donations, etc.)
If your carving is outside our warranty
parameters see our Carving Maintenance options